Shipping Policy

Shipping Policy

While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.

Do you charge fee and how much the cost for shipping.

No, shipments are free of charge. 

We try our best to deliver your product before you can even think ‘Where is it now?’ 🙂 i.e. well within 10 days of your order. 

Delivery times vary depending on your location however please allow up to 14 working days to receive your goods although it will generally be sooner.

In a few cases however, we take closer to our promised 12 – 15 days for delivery. In such cases, we proactively call / email the customer to inform them of the status of their product and where it is in transit. Currently there is no online mechanism to check the status of your order.

You will be notified by phone on the morning of the delivery to ensure someone is home to assist the driver on arrival.